Speaking to the Insurance Company After a Slip and Fall

Answer:

We got a call just yesterday from a lady whose son was injured when steps were painted at an apartment complex. Her son slipped on the paint. There was no wet paint sign, so he had no idea that the steps were slippery and that he could sustain an injury. She wanted to know if she should call the insurance company for the apartment complex or the apartment complex manager with regard to her son’s injuries. As we told her, there’s always a danger when you put yourself in a situation either as the injured party or as the mother of an injured child speaking with the apartment complex first and especially when speaking with their insurance company. The first thing you should do is attend to either your injuries or the injuries of your loved one if a personal injury happens. Once you do that, you should contact a lawyer to make sure that the insurance company for the apartment complex, the grocery store, the premises whatever they are don’t take advantage of the situation to pin you down into certain answers. One of the things that we find that happens is that people don’t think through how a fall occurs. We help you think through that situation and ask you questions so that you’re better able to describe the incident to the insurance company. This don’t mean make up how it happened. This means thinking about the right details. We help you explore those things so that you can be fully evaluated for your injuries and that you can appropriately describe the incident to your medical providers and to the insurance company. If you’ve ever fallen, you know that it’s very confusing. It happens rapidly. You’re not really sure about how things occurred. You don’t need to have an insurance adjustor suggest things to you and pin you down to things that didn’t really happen. If you’ve been injured through a fall or some kind of personal injury, call us at Morgenstern & Herd so that we can help you get compensation for your injuries.